Gordon Ramsay’s restaurant closes after diners hit out at ‘bad taste, bad service, bad price, bad everything!’
A Gordon Ramsay burger restaurant has closed following a series of bad reviews, with one furious customer calling for the top chef to ‘come and sort it out himself’.
Angry diners complained of ‘bad taste, bad service, bad price and bad everything’ at the Street Burger branch on Kensington High Street.
The restaurant, which is part of a chain owned by the chef famous for his temper in the kitchen, is rated just 3.5 stars on TripAdvisor.
A whopping 76 out of a total 226 reviews had branded it as either ‘poor’ or ‘terrible’ at the time of publication.
Now the restaurant in west London has been boarded up, says it is closed online and no longer appears on the Street Burger website, MailOnline can reveal.
Signs on the window suggest it will be replaced by a Burger & Lobster restaurant with renovations currently taking place at the site.
One furious customer wrote on TripAdvisor in January: ‘Bad taste bad service bad size bad price bad everything.
‘If this is something to do with Gordon Ramsay’s recipes – Wake up. GR!’
Another called on Mr Ramsay to come down and ‘sort this restaurant out’, adding that it is ’empty half the time’.
A Gordon Ramsay burger restaurant has closed following a series of bad reviews from customers
BEFORE: Angry diners complained of ‘bad taste, bad service, bad price and bad everything’ at the Street Burger branch on Kensington High Street
AFTER: The restaurant in west London has now been boarded up and is set to be replaced by Burger & Lobster
A third added: ‘The most terrible place to be I’ve never felt so unwelcome at a restaurant.
‘From the moment we arrived, the staff seemed indifferent and even irritated to be serving us.
‘They were slow, inattentive, and downright rude when we asked for something as simple as more water. The food was overpriced, and honestly, not worth the attitude. Avoid this place if you want a pleasant evening!’
While another disappointed customer branded the Street Burger branch as ‘outrageously expensive’ with burgers costing £18 each.
They wrote: ‘I went for a burger lunch with my granddaughter. We had two basic burgers, with fries, @ £18 each.
‘When we asked for medium rare we were told they all came well cooked. She drank water and I had a draught Peroni @ £7.75.
‘Total £43.75, then a ‘voluntary’ tip @ 15% = £6.56. TOTAL £50+. Absolutely outrageous – never again.’
A fifth complained that they had to wait ‘over an hour for the food’ and that the waiter did not bring them the drinks they asked for.
A series of negative reviews posted by angry customers on TripAdvisor about the Street Burger branch on Kensington High Street
It comes as diners at Street Burger on Kensington High Street previously complained about a ‘street food’ inspired burger that was served up in the restaurant.
Many thought there was ‘too much sauce’ on the ‘JFC’ chicken burger with some on X comparing it to a ‘runny bowel movement’.
The criticism came from a promotional video Mr Ramsay posted online which showed a generous helping of patented ‘JFC’ sauce slopping over the sides of the bun.
The burger was described as ‘Jocky’s fried chicken, chilli spiced buttermilk chicken, hash brown, iceberg lettuce, cheese and JFC sauce’ on the Street Burger website.
One critic wrote: ‘Street food? Isn’t that sauce all down your shirt for the afternoon shift?’
Another said: ‘Repulsive. Couldn’t they manage to make one without that orange muck everywhere?
‘Just creepy.’
Someone even compared the bespoke sauce to ‘3D printed resin,’ saying: ‘Why did they cover it with melted 3D resin?’
A Twitter user joked: ‘How to make a mess of your clothes.’
‘Half the sauce isn’t on the burger,’ one person added.
Picture shows one of the burgers that was served up at the Street Burger branch on Kensington High Street
The chef is expanding his culinary empire in the form of the 120-seat Lucky Cat on level 60 at 22 Bishopsgate which serves dishes like soft shell crab maki and uni toast
Meanwhile last year, Mr Ramsay also caused uproar among fans with his newly launched Next Level burger.
The burger, which costs a whopping £18, was criticised for being difficult to eat with the juices coming out of the sides.
One user posted on social media: ‘In your own words Gordon ‘what a f***** mess”.’
Another wrote: ‘Looked great until you put that white stuff on top.’
While a third fumed: ‘Making a burger that isn’t easily picked up shows fundamental misunderstanding of a burger. Start over.’
Earlier this month it was revealed that Mr Ramsay was opening four new restaurants in the same building in London.
The chef is expanding his culinary empire with the 120-seat Lucky Cat on level 60 at 22 Bishopsgate which serves dishes such as soft shell crab maki and uni toast.
Lucky Cat Bar, which is on the same level, has seating for 60 and offers the ‘Lucky Negroni’ and a martini menu with citrus, floral, and umami options.
And also on floor 60 is 12-seat chef’s table Restaurant Gordon Ramsay High, an extension of Chelsea flagship Restaurant Gordon Ramsay.
Completing the collection just two levels down is The Gordon Ramsay Academy Powered By Hexclad with Bao buns and Beef Wellington.
The celebrity chef said: ‘I’ve been lucky enough to open restaurants all over the world, but there’s something truly unique about London.
‘It’s where my journey began, and it’s the city I’m proud to call home. Watching it evolve into a global culinary powerhouse has been remarkable.
‘Building this beautiful space has been an ambitious project, but that’s exactly what makes Gordon Ramsay Restaurants so special – we never stop pushing boundaries.
‘I couldn’t be more excited to open three of our most iconic restaurants, all reimagined, taken to new heights, and built under one roof, it’s a dream come true and a major milestone for our business.’
